About Us

The Best for You and Your Pets

zooplus offers a full range of pet supplies for you and your pets - over 8,000 top products in stock and ready to ship. With over 20 years of expertise in pet food and pet accessories, you can expect top brands and quality products at amazing low prices.

It is our goal to make your life easier with simple online ordering and convenient home delivery. With helpful features such as product videos, customer reviews and photos, and carefully researched product descriptions, you can always make an informed decision about which product is right for your pet.

In our European offices in Munich, Strasbourg, Krakow, Genoa, and London, team members from more than 15 nationalities work together to improve zooplus every day. We’re proud to offer all the best for you and your pets 365 days of the year.

A Reputation You Can Trust

We've been making pets and their owners happy for over 20 years - since 1999 in fact. That means we've shipped over 48 million parcels to countries across Europe.

We work with delivery partners across Europe to ship to 28 different countries. After all, from Finland to Italy and from Spain to Slovakia, our customers love their pets!

Safe and Secure Shopping

We never share your personal data with advertisers or other third parties. Your data is used for one thing only: processing your order.

To make sure you're protected while shopping, we use 128-Bit SSL encryption (secure sockets layer protocol) for all our transactions. That means whenever you send us data, like your address or credit card information, it is encrypted so that no one sees it besides you and us.

You can learn more about our policies regarding data security in the full zooplus privacy policy.

Service that Works for You

We work hard to make sure your parcel is on its way to you as quickly as possible. With the best technology and a dedicated staff, your parcel is carefully packed and double checked for quality.

If you have any questions, our customer service department is always happy to help!

Contact

Online Contact Form (available 24 hours a day)

Tel: +4418 659 51303 (Mon. - Fri. from 8:00 am to 5:00 pm and Sat 8:00 am to 2:00 pm)

Our central office (for snail mail):

zooplus SE
Sonnenstraße 15
80331 München

Our returns center:
zooplus SE
zooplus Returns Center
Marktal 3
99880 Hoerselgau
Germany